dbPOS Retail Management System

Cloud-based SaaS redesign for retail marts

dbPOS mockup showing desktop and mobile dashboard

Project Info

  • Client: dbTech Solution
  • Role: UI/UX Designer (Remote)
  • Timeline: Apr–Dec 2023
  • Tools: Figma, Google Meet, Google Sheets
  • Focus: SaaS, Cloud POS, Material Design

Overview

I redesigned dbPOS into a cloud-based SaaS POS for retail marts. The focus was on usability, scalability, and consistency across web and mobile. I created wireframes and prototypes in Figma, refined them with client and developer feedback, and delivered a design system that was ready for build.

The Problem

The old dbPOS was:

  • Hard to scale across branches
  • Slow to use (mouse-heavy workflows)
  • Missing modern role and access management
  • Not ready for SaaS or cloud adoption

This limited both growth and usability for retailers.

Goals

  • Transform dbPOS into a scalable SaaS platform
  • Build keyboard-first workflows for faster retail use
  • Create clear role-based access (Admin & Super Admin)
  • Ensure consistent, cross-platform design

Process

Research → Wireframes → Prototypes → UI Design → Handoff

  • Used Figma for wireframes, prototyping, and design.
  • Conducted weekly design reviews with the client.
  • Validated flows with developers before final handoff.

(Here you’ll add visuals: wireframes → prototypes → UI screens in sequence)

Key Features Designed

  • Inventory: stock, expiry, ledgers
  • Customer: invoices, laybuy, debt tracking
  • Supplier: POs, invoices, payments
  • Reporting: sales, VAT, performance
  • Employee: role-based access, activity logs
  • Admin & Super Admin: SaaS licensing, 2FA security, system monitoring

(Grid of 6 cards with icons + mini-screens)

Challenges & Solutions

Challenge 1: Keyboard-first UX

Solution: Designed tab navigation and shortcuts for retail speed.

Challenge 2: Complex roles & invoices

Solution: Built clear flows for multiple customer/supplier types.

Challenge 3: SaaS-level Admin controls

Solution: Designed distinct dashboards for Admin vs Super Admin.

Final Designs

This section is the visual centerpiece. Below are the key UI screens for the dbPOS system, including the dashboard, inventory, invoicing, and mobile views.

dbPOS Add Item Screen
dbPOS Add Item — quick product addition flow
Create Return Invoice
Create Return Invoice — streamlined returns process
VAR Report
VAT Report — detailed tax reporting
View Purchase Invoice
View Purchase Invoice — supplier invoice details
Initial Setup
Initial Setup — onboarding for new users

Results / Impact

  • ⏱️ Faster development – reduced coding time with finalized designs
  • 📱 SaaS-ready POS – modern and scalable for multi-branch use
  • 🤝 Stronger collaboration – smoother workflow between client, designer, and developers

Reflection

This project taught me how to:

  • Design for speed-focused, keyboard-first workflows
  • Manage complex SaaS role systems
  • Collaborate closely with developers for smoother builds

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